Rubbish router

[Abrayford]

My sky router I believe is truly awful. 

I was with BT before and the signal was strong and never had any packet loss, device connection issues. Now on sky I get constant dropouts, I bought an extender for one room over and it's a good quality Netgear nighthawk one which is great at boosting the signal strength, but the actual internet is rubbish coming from the router. The band's don't work well together and this means my 2.4ghz devices struggle BADLY. My Sonos is awful on WiFi and constantly drops and reconnects making music out of sync. 

I've tried lots of things but it seems the router (white) is the main source of the problem. 

Is there any solution to this, I.e. replacement or a better one? 

I don't see why I should have to pay for a better router. 

[Brill+Gill]

Hi @Abrayford, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141