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Discussion topic: Rubbish connection
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This message was authored by: Chrisfenwick
Message posted on 17 Jan 2025 04:30 PM
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Rubbish connection
Internet keeps dropping out middle ligh going off
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 17 Jan 2025 04:37 PM
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Re: Rubbish connection
@Chrisfenwick run the service checker in the My Sky app over a mobile connection as thstvwill tell younif Sky arexaware of an issue with your line and can offer to book an engineer to check the line if it finds a fault. If itvdoes neither you can call Sky but there is no guarantee Sky will be able to get Openreach to check the line as their automatic systems should becworking to stabilise the connection.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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