Rubbish WiFi connection

[Dawn106]

We have had Sky broadband just over a week and we can't get WiFi upstairs and our phones keep dropping out. We should have stayed with BT

[Tom-W19]

Hi @Dawn106 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[TommyColv]

Having the same issues. WiFi is great in the same room as the router but is terrible when I move rooms. Less than 3 meters away and I loose WiFi on my phone 

[Addie15]

Update-We are closing this invite now due to no  response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.