Discussion topic: Router
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Message posted on 06 Oct 2025 07:34 AM
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Router
Router not resetting 2 green 1 orange light showing
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Message posted on 06 Oct 2025 07:45 AM
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Re: Router
As we don't know which hub you have the below link explains the lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
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Message posted on 06 Oct 2025 07:45 AM
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Re: Router
@IJ2 the orange internet light means the hub has lost connection to the exchange. Run the online service checker in the My Sky app using a mobile connection which should tell you if Sky already know about a fault affecting your line. If theyvdont ring them so they can get it checked out but expectva delay as after thecweekend's storm there are likely to be a backlog.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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