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Discussion topic: Router works on phone but not connecting to tv..co,down

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This message was authored by: Ger28

Router works on phone but not connecting to tv..co,down

My router is working as I have WiFi on my phone but isn't connecting to tv, I have reset several times!! Co,down customer 

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This message was authored by: Chrisee

Re: Router works on phone but not connecting to tv..co,down

Posted by a Superuser, not a Sky employee. Find out more

@Ger28 if other devices are connecting via the Sky hub you do not have an issue with your broadband as such. Several reasons why a TV might not connect but one annoying cause is the TV does not like the default WiiFi security setting the white Sky hubs use. Simply solved by going into the My Sky app and finding the hub's advanced settings and changing the security setting to WPA2 from WPA3-T. Samsung TVs seem particularly prone to this iisue.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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