0

Discussion topic: Router setting up 2.4 kh and 5 kh

Reply
This message was authored by: Anthony+Crowder

Router setting up 2.4 kh and 5 kh

sky gave me a new router , sky hub but ring doorbell isnt working as it cant work on 5 kh 

 

Reply

All Replies

This message was authored by: cookiemonsteruk

Re: Router setting up 2.4 kh and 5 kh

Posted by a Superuser, not a Sky employee. Find out more

@Anthony+Crowder 

 

What colour of hub do you have

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by: cookiemonsteruk

Re: Router setting up 2.4 kh and 5 kh

Posted by a Superuser, not a Sky employee. Find out more

@Anthony+Crowder 

 

Read youlink below on how to seperate the wifi bands for the black hubs or temporarily disable 5ghz until you have connected the ring device for the white sky max hub

 

https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610

 

P

 

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Avatar for Anthony+Crowder
Level 1 icon
Topic Author
This message was authored by: Anthony+Crowder

Re: Router setting up 2.4 kh and 5 kh

white

 

This message was authored by: cookiemonsteruk

Re: Router setting up 2.4 kh and 5 kh

Posted by a Superuser, not a Sky employee. Find out more

@Anthony+Crowder 

 

You'll need to disable 5ghz and then turn wifi of and on on your mobile device so the ring app only connects to 2.4ghz .  The camera will then connect to that wifi band

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by: Sue_Doe

Re: Router setting up 2.4 kh and 5 kh

That's "GHz"!

Reply