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Discussion topic: Router setting up 2.4 kh and 5 kh

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Message posted on ‎28 May 2025 03:30 PM

Router setting up 2.4 kh and 5 kh

sky gave me a new router , sky hub but ring doorbell isnt working as it cant work on 5 kh 

 

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Avatar for cookiemonsteruk
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This message was authored by: cookiemonsteruk

Message posted on ‎28 May 2025 03:31 PM

Re: Router setting up 2.4 kh and 5 kh

Posted by a Superuser, not a Sky employee. Find out more

@Anthony+Crowder 

 

What colour of hub do you have

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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This message was authored by: cookiemonsteruk

Message posted on ‎28 May 2025 03:35 PM

Re: Router setting up 2.4 kh and 5 kh

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@Anthony+Crowder 

 

Read youlink below on how to seperate the wifi bands for the black hubs or temporarily disable 5ghz until you have connected the ring device for the white sky max hub

 

https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610

 

P

 

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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This message was authored by: Anthony+Crowder

Message posted on ‎28 May 2025 03:45 PM

Re: Router setting up 2.4 kh and 5 kh

white

 

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Message posted on ‎28 May 2025 03:50 PM

Re: Router setting up 2.4 kh and 5 kh

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@Anthony+Crowder 

 

You'll need to disable 5ghz and then turn wifi of and on on your mobile device so the ring app only connects to 2.4ghz .  The camera will then connect to that wifi band

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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Message posted on ‎28 May 2025 09:45 PM

Re: Router setting up 2.4 kh and 5 kh

That's "GHz"!

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