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Discussion topic: Router not working

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Avatar for AZanin
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This message was authored by: AZanin

Message posted on ‎28 Feb 2025 10:48 PM

Router not working

My router stopped working, need a replacement 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎01 Mar 2025 05:33 AM

Re: Router not working

Posted by a Superuser, not a Sky employee. Find out more

@AZanin 
This is a customer helps customer forum and you aren’t contacting Sky Customer Services on here.

 

Not a lot to go on there. If you haven’t done it already use the below link to check to see if there are any problems or outages nearby
https://www.sky.com/servicechecker 


This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start  



▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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