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Discussion topic: Router not working

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Avatar for Kevinedwards68
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This message was authored by: Kevinedwards68

Message posted on ‎25 Apr 2025 02:47 PM

Router not working

We had a engineer come today and when setting up the sky router was faulty. The engineer said it could be the wire or the box. Everything else here set up is working

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎25 Apr 2025 02:55 PM

Re: Router not working

Posted by a Superuser, not a Sky employee. Find out more

@Kevinedwards68 

So I presume this was a new installation? If the engineer stated the hub was faulty you'll need to contact Sky, explain what the engineer told you and get them to send out a replacement hub. 


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