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Discussion topic: Router not showing on some devices

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This message was authored by: phoebezak15

Router not showing on some devices

Some devices not picking up router

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This message was authored by: TimmyBGood

Re: Router not showing on some devices

Posted by a Superuser, not a Sky employee. Find out more

@phoebezak15 

 

There's a known current issue with the white Max Hub:  a workaround is to factory reset the hub by holding down the WPS button for 30 seconds. Once this is complete, any previous changes you've made should be downloaded again from 'the cloud'.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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