Router not delivered

[Mj18]

Open reach connected broadband but router not delivered yet

[Highlinder]

@Mj18  What information is there in track orders in my account about your router delivery? Is this an upgrade or are you just joining Sky?

[Mj18]

Still can't track anything . Says there is an technical error . New order

[Highlinder]

@Mj18  I have escalated your post to Sky who may be in touch with you regarding this via a private message on this forum or an email to you, both of which will invite you to a private chat.

More information about this process can be found in the link below.

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to @Mj18.