@Lara-80 you are not talking to Sky by posting in the forum and you will need to report the issue of the damaged hub to them by calling. The good news is that the missing hub wont stop the engineer from completing their work but you cannot of course use the connection until you haveca working hub.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
