Router keeps shoeing orange light and i have to reset it

[Jezza36B]

I am on full fibre broadband, so have a white box on the inside wall. There is never an issue with the green lights showing on this box, but once or twice a day the WiFi goes off and the router shows an orange light. I have had the router replaced once but still happening. Is there a more reliable router available, or I will need to change to a new provider, as I work from home. Thanks.

[Highlinder]

@Jezza36B  Is this the internet light that is doing amber and you lose internet access or is this the voice light going amber?

[Jezza36B]

It's usually just the voice that goes amber and we can't get any WiFi. Sometimes the Internet goes orange too. 

[Highlinder]

@Jezza36B  rather than doing a powercycle on the router. You can go into router management if you follow the directions in the link below until you get to show statisics there is another button beside it and you can do a disconnect and reconnect from there if you have a hardwired device.

[Jezza36B]

Update - spoke to the technical dept in Sky and they advised me to move the cable from port 2 to port4 on the back of the router. I've done this and no more issues so far...