Discussion topic: Router keeps needing reseting
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Message posted on 29 Oct 2024 09:59 AM
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Router keeps needing reseting
My router keeps needing to be reset. This was frequate when first being installed a few time a week then seem to improve for a few months and now doing it again twice to three time in one day.
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All Replies
Message posted on 30 Oct 2024 09:04 AM
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Re: Router keeps needing reseting
Hi @Stephen1344
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Tom
Message posted on 30 Oct 2024 01:37 PM
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Re: Router keeps needing reseting
Thank you for your reply and have spoken to a sky representative. I cannot reset my router unless being at home was hopping that the was a solution via my Sky App but no such luck
Message posted on 01 Nov 2024 09:03 AM
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Re: Router keeps needing reseting
We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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