Posted by a Superuser, not a Sky employee. Find out more
@Natashabill123 wrote: The speed from the router is only 72mps
The important figure is the speed to the router, what does the diagnostic link below tell you?
Have a look at the following to see if they can resolve your problem easily, you can also use the MySky app. If not you may need to consider either the Sky WiFi Max add-on package or perhaps purchasing a 3rd party mesh system (which remains yours regardless of ISP used).
********************************************************** Not a Sky employee ********************************************************** Sky Q with 2GB UHD box wired to the Sky Max router Samsung S95C TV, HDMI to Sonos Beam Gen 2 Sky FTTP 500Mb to Max Hub (WiFi disabled) Pair of TP-Link Deco BE65's in AP mode used for WiFi access with MLO enabled, main Deco hardwired to Max hub
