Discussion topic: Router fault
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Message posted on ‎10 Jan 2025 11:12 AM
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Router fault
Hi there I've a problem with my router and nothing is fixing it , the last few days the router Ethernet ports have all failed and I've no WiFi up stairs at all , I've done a full reset , powered down completely, changed all cables and still won't work I'm desperate to get it on as we've lost all security cameras and none of the pcs will now work for business too
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Message posted on ‎10 Jan 2025 12:13 PM - last edited: ‎10 Jan 2025 12:29 PM
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Re: Router fault
You'll need to persist with logging a fault with Sky for a probable hardware swapout, but note that using domestic broadband for work or security purposes brings no additional priority in response time: a fault logging today (Friday) starts the Openreach two days to fix target window on Monday morning.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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