0

Discussion topic: Router connection issues

Reply
This message was authored by: MattConroy

Router connection issues

My Sky router is dropping connections and refuses to connect to the Hive hub all together. It has been working in the past, and no changes have been made manually. I've noticed wireless devices are dropping connection intermittently, both near to and far from the router.

I've rebooted the router and factory reset a few times, same for the Hive, to no avail.

Reply

All Replies

This message was authored by: Mr+Flibbles+86

Re: Router connection issues

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Reply