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Discussion topic: Ring doorbell

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This message was authored by: Phillip52

Ring doorbell

My ring doorbell is saying it has a very poor wi-fi signal, l have removed the battery even though it's connected to the house power supply and put it on charge over night.

put back in but still it states poor signal.

l did a check on my system on. various sites download good but upload not.

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This message was authored by: Chrisee

Re: Ring doorbell

Posted by a Superuser, not a Sky employee. Find out more

@Phillip52 @Video doorbells are by definition the wrong side of a double skin external wall which severely reduces the WiFi signal. You may get away by getting a WiFi extender which can be placed closer to the Ring unit. If you buy Sky's WiFi Max bundle you can ask for an extender but strictly that only covers devices in your home not outside.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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