I've recently changed my broadband and now my doorbell won't work i was told that it shouldn't make any difference but now it's not working how can you rectify this issue
Posted by a Superuser, not a Sky employee. Find out more
@babyeric wrote: I've recently changed my broadband
Do you mean you have changed your broadband supplier, if so you need to use the ring app and change the wifi network via it.
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@babyeric You need to use the ring app and change the required information, this has nothing to do with sky, and you also need to be sure that you have a good 2.4Ghz wireless wi-fi signal, only one doorbell is able to go higher. Ring support is your place to go as well! Ring device health and change network!
Posted by a Superuser, not a Sky employee. Find out more
@babyeric the well publicised issue today with AWS affected Ring systems my own is back online but was down from early morining.
========================================================= 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
