@Ringdoorbell wrote:
I have had Sky broadband installed again since 24 July and my ring doorbell continuously goes off line and doesn't record. It is the only device I have issues with. It is battery operated and the battery is good. I previously had Sky so it's definitely the new connection as I didn't have issues before. I need someone to check please as not happy
No one is going to check a third party device for you I'm afraid.
However, there is a lot of help from Ring themselves for troubleshooting Wifi issues here: https://ring.com/gb/en/support/categories/wifi?page=1
I have a Ring Doorbell and Outdoor Cam and had to buy a Ring Chime Pro in the end that extend the connection so I got a strong RSSI from both devices. YMMV.
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