0

Discussion topic: Ring doorbell

Reply
This message was authored by: Malc38

Ring doorbell

My ring doorbell has poor signal keeps dropping out

Reply

All Replies

This message was authored by: stereohaven

Re: Ring doorbell

Posted by a Superuser, not a Sky employee. Find out more

@Malc38 wrote:

My ring doorbell has poor signal keeps dropping out


Top tips for a Ring Doorbell is to try and force it to connect to 2.4Ghz rather than the 5Ghz band if possible.

 

If that isn't feasible (sometimes you can't split the bands on a router or force a device to connect to a particular band), then you might need to look at the Ring Chime Pro: https://en-uk.ring.com/products/smart-security-chime-pro 

 

The Chime Pro (over and above the normal Chime), connects to your router/hub on 2.4Ghz or 5Ghz but then extends your Ring network and makes it easier for devices such as the Doorbell to stay  connected (they connect to the Chime Pro rather than your hub/router).

——————————————————————————————————————————————————
sky Q 2 TB | sky Mobile | EE Full Works FTTC | LG B6 OLED | SONOS Beam 2

If you found my post helpful, please give it a like.
If my post helps solve your issue, please use Mark as Answer to assist others.

Please Note: I am not a sky employee, just a customer the same as you.
Reply