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Discussion topic: Ring door bell

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This message was authored by: Dange2405

Ring door bell

My ring door bell signal is intermittent and it is not recording when activity happens my router is approx 6 meters away anyone else have similar problems
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This message was authored by: Chrisee

Re: Ring door bell

Posted by a Superuser, not a Sky employee. Find out more

@Dange2405 is the doorbell reporting issues with the connection? Go into the Ring app using the device menu open the doorbell's menu click on device health that will give you a figure called RSSI which nedds to be better than around -70dBm (note its a negative number so-63dBm which mine currently shows and is working well is better than say -75dBm where you can hit issues

The distance to the hub is less important than what solid objects like walls the signal has to pass through. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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