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Discussion topic: Ring door bell
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This message was authored by: Dange2405
Message posted on 20 Apr 2026 08:18 AM
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Ring door bell
My ring door bell signal is intermittent and it is not recording when activity happens my router is approx 6 meters away anyone else have similar problems
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 20 Apr 2026 09:01 AM
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Re: Ring door bell
@Dange2405 is the doorbell reporting issues with the connection? Go into the Ring app using the device menu open the doorbell's menu click on device health that will give you a figure called RSSI which nedds to be better than around -70dBm (note its a negative number so-63dBm which mine currently shows and is working well is better than say -75dBm where you can hit issues
The distance to the hub is less important than what solid objects like walls the signal has to pass through.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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