I recently moved my broadband to another provider. I looked online to return the sky broadband box as the new firm had told me there would be a charge. I paid for the return at the post office. Now, I have been in touch with sky as they have kept on charging me! I finally now have a cancellation email and they are now saying I must return the equipment or I will be fined - I already returned it. Any idea how I can resolve this please?
