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Discussion topic: Return of items

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Avatar for Tiffanydempsey
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This message was authored by: Tiffanydempsey

Message posted on ‎16 Mar 2025 06:08 PM

Return of items

I paid my bill i had a phone call and said i could pay 99 pounds my ski is now back on but why am i recieving emails to return my broadband router or i will be charged why do i need to return it WHEN I PAID MY BILLL !! 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎16 Mar 2025 07:30 PM

Re: Return of items

Posted by a Superuser, not a Sky employee. Find out more
@Tiffanydempsey wrote:

but why am i recieving emails to return my broadband router or i will be charged why do i need to return it

Not sure paying your bill hasn't anything to do with this, so do tell us more about your broadband, is it working and have you made any changes recently that saw you using a new broadband hub ?

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