Rescheduling engineer issue

[funkychipmunk]

I've been booked an engineer for the latest broadband installation but I need to reschedule it.  The rescheduling link doesn't work and tells me I need to contact Sky to do this.  I can't get through on the chat as the virtual assistant keeps giving me the link that doesn't work.

[JimM1]

@funkychipmunk All off the options linked below!

https://www.sky.com/help/page/broadband-digital-hub

[funkychipmunk]

 this is what I get every time.  Unfortunately it's not as simple as it seems...

[JimM1]

@funkychipmunk Did you try just calling and hanging in there!