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Discussion topic: Reschedule an appointment

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Avatar for Heather021
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This message was authored by: Heather021

Message posted on ‎02 Sep 2024 04:38 PM

Reschedule an appointment

I need to reschedule an appointment to get my wifi installed through openreach. How can I do this? 

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Avatar for cookiemonsteruk
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This message was authored by: cookiemonsteruk

Message posted on ‎02 Sep 2024 04:41 PM

Re: Reschedule an appointment

Posted by a Superuser, not a Sky employee. Find out more

@Heather021 

 

Your should be able to reschedule the appointment in the my orders section of your my sky app

 

Or 

 

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

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This message was authored by: TomDenise

Message posted on ‎23 Jul 2026 06:03 PM

Re: Reschedule an appointment

Hi could i please book another day to get internet connection 

 

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This message was authored by: Daniel0210

Message posted on ‎23 Jul 2026 06:07 PM

Re: Reschedule an appointment

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@TomDenise 
You aren’t actually contacting Sky by posting here as this is a customer ▶️ customer discussion forum where we try to assist other customers.

 

See the 'reschedule' section in this link

https://www.sky.com/help/articles/sky-broadband-engineer-visits 

 

If the original appointment is for tomorrow you will likely be charged £25 if you change it giving little notice.


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