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Discussion topic: Relocate Master Socket

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This message was authored by: IF3

Relocate Master Socket

I need to relocate my master socket what number do I need to contact? I don't have sky landline. 

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This message was authored by: Chrisee

Re: Relocate Master Socket

Posted by a Superuser, not a Sky employee. Find out more

@IF3 we cannot post phone numbers but any Sky customer numbercstarting 03 should work ss they all end up on thecsame IVR system. The job could be done either by Sky's own engineers or by Openreach and there is likely to be a charge.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: IF3

Re: Relocate Master Socket

So how do I contact sky to get it moved?

This message was authored by: GD1

Re: Relocate Master Socket

Posted by a Superuser, not a Sky employee. Find out more

@IF3   You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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