Regular disrupted or slow service

[GayleRennie0812]

Since moving to Sky, I regularly experience distribution or slow service. The apps on my TV often display error codes, especially upstairs, where I frequently need to refresh the app or encounter the circle of doom. Considering that I have the necessary cables in my area and never faced these issues with my previous provider, I am very disappointed with the Sky service. This must be fixed, or I will have to cancel due to not fulfilling the contract. 

[SuperMatt]

Morning, @GayleRennie0812. I'll send you an invite to a private chat shortly and we can help you.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141