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Discussion topic: Bad internet
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This message was authored by: Aarondunphy
Message posted on 05 Sep 2026 05:20 PM
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Bad internet
Sky puck keeps disconnecting from internet and my download speed is averaging 70mbps
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This message was authored by: SuperMatt
Posted by a Sky employee
Message posted on 06 Sep 2026 09:14 AM
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Re: Bad internet
Hello, @Aarondunphy. I'll send you an invite to a private chat shortly and we can help you.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
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