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Discussion topic: Refund for switching from bt to sky

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This message was authored by: PM37

Refund for switching from bt to sky

I switched my broadband from BT to Sky and it was before the end of the contract. I was told it would be switched automatically and I didn't have to do anything.  I was charged for having the broadband but wasn't using it because there was no switch. I also  will be charged for leaving early.  How do I get the money I have already paid. 

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This message was authored by: TimmyBGood

Re: Refund for switching from bt to sky

Posted by a Superuser, not a Sky employee. Find out more

@PM37 

 

https://www.sky.com/help/articles/switching-credit-offer 

 

Note the £100 limit for broadband.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: PM37

Re: Refund for switching from bt to sky

Thank you. 😊
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A user sent a message and I am unable to respond to with a thumbs up. The message authentication failed.
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