Discussion topic: Redemption fee
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Message posted on 17 Sep 2025 07:23 PM
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Redemption fee
When I transferred to Sky broadband I was still in contract with my old supplier. I was told my redemption fee would be refunded to me but, despite asking, I have not bewen told how to do it. Any ideas? And why is it so difficult to talk to a human that actually works at Sky, terrible customer services!
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All Replies
Message posted on 17 Sep 2025 07:34 PM - last edited: 17 Sep 2025 07:38 PM
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Re: Redemption fee
Sky would only pay up to £100 for broadband and up to £100 for TV. Please read below about Sky switching credit
https://www.sky.com/help/articles/switching-credit-offer
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 17 Sep 2025 07:36 PM
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Re: Redemption fee
Cheers, thank you for the reply, the link appears to have expired though?
Message posted on 17 Sep 2025 07:39 PM
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Re: Redemption fee
The link has been changed.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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