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Discussion topic: Red light on los no Internet

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This message was authored by: Katswan

Red light on los no Internet

Can't get Internet from around 00:15 full fiber no loss my butt Wish sky would stop playing with our internet
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This message was authored by: caesarome

Re: Red light on los no Internet

Posted by a Superuser, not a Sky employee. Find out more

@Katswan 

When it is down after midnight to around 6am then it could be overnight maintenance taking place.

 

If it still down later then the first thing to check is this link to see if there are any outages in your area, it doesn't always pick up issues straight away so it might be worth trying again later if this is the case:
https://www.sky.com/servicechecker


If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start

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