Red light on WiFi

[Lisa1837]

TV won't connect as saying no wifi connection. Wi-Fi hub Red light

[Katspug]

Same here. Boy going out of his mind!!! HELP!!! X

[JimM1]

@Katspug You have to CALL sky to get help NOT post on the Forum!

[JimM1]

@Lisa1837 What sky hub do you have? White or black!

[Katspug]

White. So it's because im due to renew? Not good with an autistic child at home now majorly disregulated! 😡😡😡

[JimM1]

@Katspug It will have nothing to do with your renewal and the Internet connection may just be down, have a look and follow the link!

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start