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Discussion topic: Red light on LOS. Tests say all fine? Help please
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This message was authored by: Neeks1989
Message posted on 07 Jul 2024 09:36 PM
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Red light on LOS. Tests say all fine? Help please
Red light LOS. Online test says all fine??
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This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 07 Jul 2024 10:01 PM
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Re: Red light on LOS. Tests say all fine? Help please
LOS is Loss Of Signal, meaning the ONT isn't seeing any light coming down the optical cable. If gently removing and reseating the green optical jack plug and unpowering/repowering the ONT doesn't change anything then you'll need to log a fault with Sky tomorrow morning.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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