Discussion topic: Red light on LOS. Tests say all fine? Help please

This message was authored by: Neeks1989 · ‎07 Jul 2024

Red light LOS. Online test says all fine??

This message was authored by: TimmyBGood · ‎07 Jul 2024

@Neeks1989

LOS is Loss Of Signal, meaning the ONT isn't seeing any light coming down the optical cable. If gently removing and reseating the green optical jack plug and unpowering/repowering the ONT doesn't change anything then you'll need to log a fault with Sky tomorrow morning.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Red light on LOS. Tests say all fine? Help please

Red light on LOS. Tests say all fine? Help please

All Replies

Re: Red light on LOS. Tests say all fine? Help please

Was this discussion not helpful?

Search Sky Community

Start a new discussion