Discussion topic: Red light appeared on fibre box no internet

This message was authored by: ClairePA · ‎01 Nov 2024

Hi there. Red light has appeared on our sky fibre box thingy in the wall and an orange light on the router too. we've had no internet all afternoon. Have defuzzed (!) it all, unplugged it but still nothing. Any suggestions please thank you

This message was authored by: cookiemonsteruk · ‎01 Nov 2024

@ClairePA

A red pon or los light are usually external faults that need to be reported to sky

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

Discussion topic: Red light appeared on fibre box no internet

Red light appeared on fibre box no internet

All Replies

Re: Red light appeared on fibre box no internet

Was this discussion not helpful?

Search Sky Community

Start a new discussion