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Discussion topic: Red dot on hub.

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This message was authored by: jimbp1035

Red dot on hub.

I have no WiFi and red dot on my hub, also my phone says that you haven't checked my services since the 1st of September. 
when I check on services checker. It says all is good!! 

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This message was authored by: Daniel0210

Re: Red dot on hub.

Posted by a Superuser, not a Sky employee. Find out more

@jimbp1035 
The Community is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.

This link explains the lights on the various hubs

https://www.sky.com/help/articles/hub-lights-explained-start 

The service checker doesn't necessarily disclose a problem immediately and there can be an hour plus delay before it picks up a lost connection which is why on here we tend to advise on trying it again later.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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