Discussion topic: Red PON light
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Message posted on 26 Nov 2024 08:02 AM
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Red PON light
I posted something on here yesterday and didn't get anywhere, but I've had a red PON light for 24 hours now, can someone please help me try get this sorted, literally can't do anything in my house
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All Replies
Message posted on 26 Nov 2024 08:05 AM
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Re: Red PON light
@Ccjones unless the service checker in the My Sky app run over a mobile connection tells you Sky are aware of the fault you nedd to call them to report it so Openreach can check it out. There are inevitably loads of faults following the storm so it can be a pain getting through on the phone and repairs are taking longer.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 26 Nov 2024 08:21 AM
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Re: Red PON light
Message posted on 26 Nov 2024 08:21 AM
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Re: Red PON light
Message posted on 26 Nov 2024 08:22 AM
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Re: Red PON light
Just getting this stuff, no offer to report it or anything, I can't find the numbers to report it too, dunno why it's so hard to report a fault
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