Recurring Poor Network Quality on Teams Calls

[StevenGraham]

Hi, For the last few days I've been struggling on work calls as there are recurring issues with my audio dropping and then I get a poor network waring on my screen. I've reset (powered off) router twice but it has not corrected.

[JimM1]

@StevenGraham You would be better to test, and if needed then call sky!

Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start