Discussion topic: Reconnecting to WiFi and no internet

This message was authored by: HCC1977 · ‎23 May 2024

For the past couple of weeks, each morning my SkyGlass has shown as not connected to the router. I have to reboot the TV and try and connect 3/4 times before it works.

Ive also noticed other devices in the house drop service, say connected to WiFi but no internet.

Problems with devices connected by WiFi or Ethernet.

seems like a router related problem, but not sure.

suggestions welcome!

This message was authored by: Chrisee · ‎24 May 2024

@HCC1977 can you post your Sky hub's connection stars see Find your Sky Broadband router statistics

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This message was authored by: HCC1977 · ‎24 May 2024

Ive had to reset the router again this morning. This is what the stats currently show.

This message was authored by: jamesn123 · ‎28 May 2024

@HCC1977

Your router stats are useless if you have just reset the router, please post them before you reboot it

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

Discussion topic: Reconnecting to WiFi and no internet

Reconnecting to WiFi and no internet

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