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Discussion topic: Really slow speed

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Avatar for Connor66
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This message was authored by: Connor66

Message posted on ‎06 Oct 2026 08:05 AM

Really slow speed

I got WiFi installed on Friday 2nd October. It has been really poor connection since then and I've done a few tests on my phone and it has been showing 150 download - 400 upload... which is really below what is guaranteed 

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Avatar for TimmyBGood
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This message was authored by: TimmyBGood

Message posted on ‎06 Oct 2026 08:35 AM

Re: Really slow speed

Posted by a Superuser, not a Sky employee. Find out more

@Connor66 

 

The guaranteed WiFi speed (if the WiFi Max subscription supplement is on the broadband account) is 25Mbs

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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