13 Oct 2023 11:31 AM
I supposed to have a broadband installed on 24th October, but need it to reshedule it for other day and contract accordingly
I am unable to do this online, as I am a nee customer
14 Oct 2023 08:40 AM
Posted by a Sky employeeHi there, Danguole. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
14 Oct 2023 11:14 AM
Posted by a Sky employeeUpdate-This matter has now been resolved. If there is anything else in the future we can help you with, please do not hesitate to reach out. Thanks.
No problem. Browse or search to find help, or start a new discussion on Community.
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