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Discussion topic: Re-occurring Sky Max issue

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This message was authored by: Ali111

Message posted on ‎19 Dec 2024 08:20 AM

Re-occurring Sky Max issue

Hi, I am still having Wi-Fi issues with my sky max. Wi-Fi dropping out on mobiles upstairs so using up a lot of data. The only way it works is if the tv is powered off at the socket. Please help. Thank you.

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Avatar for Chrisee
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This message was authored by: Chrisee

Message posted on ‎19 Dec 2024 08:33 AM

Re: Re-occurring Sky Max issue

Posted by a Superuser, not a Sky employee. Find out more

@Ali111 sounds like you need some form of wifi extenders Sky will supply these as part of the WiFi Max bundle see https://www.sky.com/help/articles/sky-wifi-max

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Ali111

Message posted on ‎19 Dec 2024 09:50 AM

Re: Re-occurring Sky Max issue

Thanks for your help Chrissie. 

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