Discussion topic: Re: No internet connection
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Message posted on 13 Dec 2025 03:53 AM
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Re: No internet connection
My internet is down ATM seems to be an outage in area
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Message posted on 13 Dec 2025 04:36 AM
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Re: No internet connection
You'd added to a thread on the Sky Q board so I've moved it to broadband.
Any broadband issues between midnight and 7am could be essential overnight maintenance taking place which is carried out then to minimise disruption. There’s no pre-warning of this. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...
If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...
Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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