Discussion topic: Re: I need to talk to a human but the automated voice keeps sending me in circles!!!
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Message posted on 18 Sep 2024 02:00 PM
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Re: I need to talk to a human but the automated voice keeps sending me in circles!!!
This automated AI assistant is useless. I need to talk to a human being to simply order a WiFi extender as I cannot see an option anywhere online
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Message posted on 18 Sep 2024 02:17 PM
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Re: I need to talk to a human but the automated voice keeps sending me in circles!!!
Answer "no" to all appropriate questions and when asked the nature of your enquiry say order sky booster for the black sr203 router of wifi max pods for the white sky max hub
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21
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Message posted on 18 Sep 2024 02:24 PM
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Re: I need to talk to a human but the automated voice keeps sending me in circles!!!
@AnitaB1
You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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