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Discussion topic: Re: I need to talk to a human but the automated voice keeps sending me in circles!!!

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This message was authored by: AnitaB1

Re: I need to talk to a human but the automated voice keeps sending me in circles!!!

This automated AI assistant is useless. I need to talk to a human being to simply order a WiFi extender as I cannot see an option anywhere online

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This message was authored by: cookiemonsteruk

Re: I need to talk to a human but the automated voice keeps sending me in circles!!!

Posted by a Superuser, not a Sky employee. Find out more

@AnitaB1 

 

Answer "no" to all appropriate questions and when asked the nature of your enquiry say order sky booster for the black sr203 router of wifi max pods for the white sky max hub

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by: Daniel0210

Re: I need to talk to a human but the automated voice keeps sending me in circles!!!

Posted by a Superuser, not a Sky employee. Find out more

@AnitaB1 
You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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