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Discussion topic: Re: I don't want a discussion, I want to speak to someone?

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This message was authored by: Anne143

Re: I don't want a discussion, I want to speak to someone?

There installing fibre optics in my area please can you install it at my address 

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This message was authored by: JimM1

Re: I don't want a discussion, I want to speak to someone?

@Anne143 Sky's help for you! Just see the how do i get it, that will let you know!

 

What’s Full Fibre broadband? | Sky Help | Sky.com | Sky Help | Sky.com

This message was authored by: PandJ2020

Re: I don't want a discussion, I want to speak to someone?

Posted by a Superuser, not a Sky employee. Find out more

@Anne143 wrote:

There installing fibre optics in my area please can you install it at my address 


You'll probably have to call Sky to see if they can provide that at this time.

 

There's a link to check what's available at your address: https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Jinks1

Re: I don't want a discussion, I want to speak to someone?

I wish to join sky, but you have old details belonging to my daughter and I just want broadband only

This message was authored by: Jinks1

Re: I don't want a discussion, I want to speak to someone?

Can I have a telephone number for sky

This message was authored by: Daniel0210

Re: I don't want a discussion, I want to speak to someone?

Posted by a Superuser, not a Sky employee. Find out more

@Jinks1 
These are the current methods for contacting Sky (and depending on your reason for making contact some methods will be more appropriate than others) …

🟩 📞 Customer Services by dialling 150 (free) from either a Sky mobile or a Sky Talk landline. The forum doesn’t allow the display of other numbers. Other official numbers to Sky from the UK are 03 numbers which are normally inclusive from non Sky phones.

All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

🟩 online help via this link
https://www.sky.com/help
If necessary a number may be visible at the end of the correct help flow.

🟩 Sky Assistant 💬 should also be available via
https://www.sky.com/help
for most service issues and gives you 24/7 help and a quick response. It should provide you with multiple choice options based on your problem and will provide troubleshooting steps to fix any service issues.

🟩 Social Media You can also get in touch via the messaging services on: Facebook, Instagram, or X (links at the bottom of the forum page).

🟫Note ~ ROI customers If you’re in the ROI make sure the flag in the bottom right of the link is showing the correct flag and change if required. The Sky Ireland phone lines are closed at a weekend.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: caesarome

Re: I don't want a discussion, I want to speak to someone?

Posted by a Superuser, not a Sky employee. Find out more

@Jinks1 wrote:

I wish to join sky, but you have old details belonging to my daughter and I just want broadband only


@Jinks1 

Are you saying your daughter was a previous customer of Sky with broadband only who cancelled, if so all you need to do is to sign up as a new customer using your own details and email address.

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