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Discussion topic: Rain

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This message was authored by RichRose8 This message was authored by: RichRose8

Rain

Broadband goes down when it rains.

I ran the online test and it says that everything is now working (even though there are only 2 green lights on the box).

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Rain

Posted by a Superuser, not a Sky employee. Find out more

@RichRose8  Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
RichRose8
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This message was authored by RichRose8 This message was authored by: RichRose8

Re: Rain

Went to 192.168.0.1

Says broadband :disconnected

Says wireless:enabled

Says wireless network visible:  yes

 

Internet was working for several hours yesterday.

Internet stopped working at 2am this morning.

It seems to reconnect at about 6pm each evening and stays connected for a few hours only.

 

 

 

 

 

 

RichRose8
Topic Author
This message was authored by RichRose8 This message was authored by: RichRose8

It myst be Friday

Because my Sky Broadband isn't working... again!

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: It myst be Friday

Posted by a Superuser, not a Sky employee. Find out more

@RichRose8 

Is this connected to your issue when it rains?

By the way it's Saturday. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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