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Discussion topic: RED ALARM LIGHT ON FULL FIBRE OPEN REACH BOX AFTER POWER CUT

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Avatar for Lorraine622
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This message was authored by: Lorraine622

Message posted on ‎05 Mar 2025 02:15 PM

RED ALARM LIGHT ON FULL FIBRE OPEN REACH BOX AFTER POWER CUT

Red Light Alarm on Openreach full fibre box after a power cut last night, can I reset this?

can access internet 

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Avatar for Chrisee
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This message was authored by: Chrisee

Message posted on ‎05 Mar 2025 02:42 PM

Re: RED ALARM LIGHT ON FULL FIBRE OPEN REACH BOX AFTER POWER CUT

Posted by a Superuser, not a Sky employee. Find out more

@Lorraine622 if it is the alarm light and the connection is still working try rebooting the ONT which should clear the light. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Message posted on ‎05 Mar 2025 05:07 PM

Re: RED ALARM LIGHT ON FULL FIBRE OPEN REACH BOX AFTER POWER CUT

Posted by a Superuser, not a Sky employee. Find out more

@Lorraine622 

 

Is the alarm LED on the upper left or lower right of the ONT enclosure?

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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