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Discussion topic: Q mini boxes keep loosing connection

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JonathanCalver
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This message was authored by JonathanCalver This message was authored by: JonathanCalver

Q mini boxes keep loosing connection

‎27 Apr 2024 07:46 AM

All the sky q mini boxes keep loosing connection. Have to re activate daily. Now dropping connection every few minutes.
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Chrisee
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Superuser
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Re: Q mini boxes keep loosing connection

‎27 Apr 2024 08:26 AM

Posted by a Superuser, not a Sky employee. Find out more

@JonathanCalver sounds like you need a booster which Sky should supply where Q boxes are losing their connection. Therefore I have escalated your post to the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye onnthe forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Mr+Flibbles+86
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Re: Q mini boxes keep loosing connection

‎27 Apr 2024 09:13 AM

Posted by a Sky employee

Thanks for escalating this. We’ve sent an invite to @JonathanCalver to chat.

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