Q box not responding , WiFi slow

[Daver4]

W box takes time to respond 

to remote control , WiFi at home on our phones is not good pages don't load up. 
, all this since I've had full finer fitted.  ! 

[Greenfingers001]

Hi there @Daver4 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147