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Discussion topic: Purchased new router, looking for Sky compatible modem

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Taklop
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This message was authored by Taklop This message was authored by: Taklop

Re: Purchased new router, looking for Sky compatible modem

I've plugged in the TP link. Unfortunately, the settings under quick setup in the latest firmware no longer have a "No I want to configure the internet connection myself" option. 

I also can't connect to the internet when selecting Sky_VDSL.

Are we sure that's what I want and not Sky(MER)_VDSL?

In my router stats above I can see MER mentioned 🤔 

 

Unfortunately MER wants a username and password 😔 

 

Any suggestions @cookiemonsteruk ?

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Purchased new router, looking for Sky compatible modem

Posted by a Superuser, not a Sky employee. Find out more

@Taklop 

 

Yes you need sky vdsl. If you choose sky mer vdsl the that would mean the asus would just be an access point

 

The mer option has to be on the asus ie anything@skydsl|anything

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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Taklop
Topic Author
This message was authored by Taklop This message was authored by: Taklop

Re: Purchased new router, looking for Sky compatible modem

So I have set it as VDSL (no MER).

 

(the modem has no connection) 

 

Do you know what the setting would be named that I should look for to set the MER on my ASUS? @cookiemonsteruk 

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Purchased new router, looking for Sky compatible modem

Posted by a Superuser, not a Sky employee. Find out more

@Taklop 

 

It would be named "client identifier (option 61)

 

You may have to update it initially etherneted to the sky hub

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
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Taklop
Topic Author
This message was authored by Taklop This message was authored by: Taklop

Re: Purchased new router, looking for Sky compatible modem

Perfect, I can see that option. Does it matter what I use to auth? What are the credentials? 

 

Also, should I tick the "IAID/DUID" box for option 61?

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Purchased new router, looking for Sky compatible modem

Posted by a Superuser, not a Sky employee. Find out more

@Taklop 

 

Literally you can type in 

 

Anything@skydsl|anything

 

And no you don't want tn tick that box

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Taklop
Topic Author
This message was authored by Taklop This message was authored by: Taklop

Re: Purchased new router, looking for Sky compatible modem

So far, I followed the instructions for the TP link (as closely as possible) and end up with this: (Selecting Sky_VDSL) (The bridgemode options dont seem to be in the FW anymore)

Taklop_0-1651249024377.png

Then I connect to the ASUS UI and setup the wan settings like this:

Taklop_1-1651249070333.png


Unfortunately, still no internet 😥

@cookiemonsteruk 

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Purchased new router, looking for Sky compatible modem

Posted by a Superuser, not a Sky employee. Find out more

@Taklop 

 

Where it says aggressive change to normal

And mtu needs set to 1500

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Taklop
Topic Author
This message was authored by Taklop This message was authored by: Taklop

Re: Purchased new router, looking for Sky compatible modem

Not working so far. 

 

I am wondering if it's because the tp link can't be put into bridge mode? Maybe I should try installing older firmware onto it? 

 

@cookiemonsteruk 

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Purchased new router, looking for Sky compatible modem

Posted by a Superuser, not a Sky employee. Find out more

@Taklop 

 

Best to contact tp link uk support by any of the methods below and and the the version number and ask how to 

put it into bridge mode

 

https://www.tp-link.com/uk/support/

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Purchased new router, looking for Sky compatible modem

Posted by a Superuser, not a Sky employee. Find out more

@Taklop 

Your screenshot shows the TP-Link trying to establish an internet connection which means its in the incorrect mode 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Taklop
Topic Author
This message was authored by Taklop This message was authored by: Taklop

Re: Purchased new router, looking for Sky compatible modem

Yeah, am aware of this, this is because when you follow the

"How to setup TD-W9970 Router in Modem Only Mode?" instructions from TP link as shown here:

It doesn't provide the bridge mode option.
I have since found out if you select "Other" from the ISP list, you are presented with

Taklop_0-1651252021781.png

 

this, but unfortunately, this means I haven't selected Sky as the ISP, so it may not work.

Taklop
Topic Author
This message was authored by Taklop This message was authored by: Taklop

Re: Purchased new router, looking for Sky compatible modem

Taklop_0-1651253453096.png

I have it in bridge mode now!

However, with these router settings I still have no internet:

Taklop_1-1651253505613.png

Are there other settings I will need to change?
@cookiemonsteruk

Taklop
Topic Author
This message was authored by Taklop This message was authored by: Taklop Answer

Re: Purchased new router, looking for Sky compatible modem

I have it working!

Here are the steps for others who may be struggling to set the TD-W9970 into bridge mode:

Select Quick Setup and select your region and timezone.
When prompted to enter ISP details, select OTHER (Regardless of if you are with sky or not)
In "Internet Connection Type" Select Bridge.
Tick the Vlan ID box, and set VLAN ID to 101
Finally, go to Advanced, and disable the dhcp checkbox under the LAN settings.

Then set your router settings to Automatic IP for connection type (Not static or the other options)
Find some setting that is a MER setting, or something that mentions Option 61, and type anything@skydsl|anything (swap the anything for whatever word you want)
Set the "WAN MTU to 1500, and if there is a DHCP query frequency option, set it to normal mode.

The above worked for me, thanks to @cookiemonsteruk and @jamesn123 for helping out!

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Purchased new router, looking for Sky compatible modem

Posted by a Superuser, not a Sky employee. Find out more

@Taklop 

 

Slightly different instructions to the ones in the link. But the basics are the same

 

Disable 2.4 wifi

Disable dhcp 

Set vlan to 101 and choose bridge mode. Well done 👍

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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